The New IBM in 2004 |
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ExcerptsBackground Note
From Software to Problem SolvingPalmisano wanted to expand the business by pushing IT users toward radically different business models. For example, Palmisano believed many operations handled internally by companies could be outsourced to IBM, which had the resources to handle them more efficiently...
Exhibits
Exhibit I: Industry Sector Growth Year to Year (2002-2003) |
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